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12 HR Trends for 2023: Humanising (the Future of) Work

By | David Green 🇺🇦 | o-Author of Excellence in People Analytics | People Analytics leader | Director, Insight222 & myHRfuture.com | Conference speaker | Host, Digital HR Leaders Podcast

This is the moment for HR and People Analytics.

This generation of HR leaders has been appointed by history to define the workplace of the post-industrial era

Those were the words of Diane Gherson, formerly chief human resources officer at IBM and now a senior lecturer at Harvard Business School, when she addressed people analytics leaders at the Insight222 Global Executive Retreat in Boston in October. Diane’s inspirational clarion call is the perfect preface to my annual ritual of gazing into the crystal ball to ponder what’s in store for HR in the next calendar year.

I’ve worked in the HR industry now for a quarter of a century (yes, I really am that old), and by my estimation this is the most exciting – and the most challenging – time to be in the field. Since the turn of the decade, we’ve had a global pandemic, war and now a likely global recession. During this time, the chief human resources officer (CHRO) and the HR function have become as important to the organisation as the chief financial officer and the finance function were during the Global Financial Crisis.

When you add in other macro factors such as the fourth industrial revolution, the changing nature of jobs, the rise of hybrid work, the skills shortage, raised employee expectations, and the diversity agenda – all topics with people at the core – it’s easy to see why expectation levels on CHROs and the functions they lead are at an all-time high.

I’ve been compiling this annual set of predictions and trends since 2014, and it’s ostensibly been a solo effort, which may account for the questionable track record of the accuracy of the predictions. So, I thought it was time to change direction and in the immortal words of The Beatles, ‘get by with a little help from my friends’ by forming a ‘band’ to help compile the track listing for 2023. Fortunately, thanks to a terrific reaction, this band is definitely more Spiders from Mars than Tin Machine, and has enabled an eclectic compilation to be assembled. So, thank you to (in no particular order): Diane GhersonDave UlrichKatarina BergJohn BoudreauAnna A. Tavis, Ph.DDr Tomas Chamorro-PremuzicDawn KlinghofferRavin Jesuthasan, CFA, FRSAJacqui Brassey, PhD, MAfNAndrew MarrittKathleen HoganTanuj Kapilashrami and Ian Bailie (please see full list of contributors later).

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