By | Samantha Higgins
If you have a team that works in the same building, knowing each other is paramount. Since the group see each other every day, they are likely to develop a deeper relationship mainly due to the proximity. You will know how your colleagues laugh, drink coffee, among many other things.
However, if you have a team that works from remote places, maintaining free-flowing communication can be difficult. Below are some of the ways you can ensure your employees communicate better.
1. Be Updated
If most of your employees work from different remote places, you might wake up to an inbox full of messages. It could lead to ignoring vital messages and missing out on some information if the essential info is buried under your inbox’s newest messages.
Instead of using emails as your only method of communication, you could develop a good chat program that will help you connect with your employees in real-time. The program will help you avoid many emails and ensure conversations are focused on the most critical aspects of your work. Such a plan will help you notice a disconnection in the team and address it immediately when it comes up.
When communicating, you could use emoji’s where necessary. It might be unprofessional but help in improving communication. Emoji help in expressing emotion and tone, something that written words don’t. Accompanying emoji with a well thought out statement could help avoid misunderstandings by informing the reader on your intentions.
2. Use the Right Forms of Communication
Email is not always the best way of discussing an important aspect with your employees. You could invite them to a chat room, give them a call, or organize an online meeting. Before settling for a mode of communication, ask yourself which method of communication will help deliver the message efficiently.
A method like bulk text messaging may work for you if you are dealing with many team members. It is also suitable when delivering short and precise information that doesn’t need any physical or virtual explanations.
If you are kicking-off a significant department initiative, you might want to carry out an all-hands conference call. On the contrary, if you’re going to confirm with a solitary employee about delayed delivery, you might want to send a short IM. Whatever the subject of discussion is, ensure the intentions match the form.
When communicating with your employees, set clear expectations and let them understand what you expect of them. You might be using more than one channel for communicating, aiming to unite your workforce and for a greater sense of inter-connectivity. Still, the different channels might make it difficult for your employees to know when and how you want your work done. If you want them to send an attachment, let them know. If you make it clear to everyone about your expectations, you will have made everyone’s job easier.
3. Use Online Tools
When holding meetings, ensure you make use of online conferencing tools. Different online conferencing tools can be used to get rid of an issue better than sending a flurry of emails. Such tools are easy to use, and you can have all your employees in one virtual room to discuss the topic under question.
One importance of using online meetings is that you will see the body language of your employees. Online tools you might consider using include Flow Dock, Boom Essays, Write My Essay, and Uber Conference, among others.
4. Know When to Step Back
It would be best if you learned to step back and allow your team members to control. As a leader, you must also learn from your junior staff. Nobody is always right. If you allow your team to assess the importance of their involvement amongst the whole team, you will be giving them room to be focused on any tangible deliveries you need.
Instituting this in your whole team will let colleagues know they can all work both online and offline together. Team members will keep in mind any other member of their team will uptade them in if anything essential comes up in a meeting they missed.
Effective communication is one of the most critical factors that any ambitious company should work on. The employees need to work together and coexist harmoniously with each other for productivity and connectivity. If you want your employees to communicate better, the tips given above will help.