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5 High-Tech Solutions To Improve Your Dining Business Scheduling

By | Taylor Haskings

Restaurants and other businesses in the hospitality sector have been slow to embrace technology. A costly decision that makes restaurants miss out on tons of benefits, including better safety and reduced labor costs. Embracing technology can significantly boost your restaurant’s bottom line and safety. It can also increase productivity and allow your staff to focus on other tasks. Unsurprisingly, many restaurant owners and managers are now leveraging the best technologies to enjoy these benefits.

But what technologies should your restaurant utilize to improve productivity, boost safety, and reduce food waste? Here, we explore the top five technologies you can use to promote your restaurant’s bottom line in 2023.

A Restaurant Point Of Sale System

Every restaurant owner will tell you that counting inventory is among the most overwhelming and time-consuming tasks. Unfortunately, it’s a process you can’t ignore if you want to minimize food waste and boost your bottom line. That’s where a point-of-sale system comes in. A restaurant POS also known as restaurant management software, allows you to manage all your operations from one central location. Embracing this technology will bring countless benefits to your restaurant, including improving customer service and eliminating human errors.

Not only that, but a restaurant POS system can also boost productivity and lowering labor expenses. This is especially essential since labor costs take up to 30% of all operating costs in the restaurant industry. While these expenses are unavoidable, you can still lower them without lowering productivity. A point-of-sale system allows you to analyze your current staffing needs to predict the future. Moreover, a POS system will notify you when labor costs exceed your budget.

Apart from that, your restaurant management system can also speed up customer service by making it easier for your staff to enter orders quickly. POS systems also enhance customer service by improving communication between your front-of-house and kitchen staff.

Social Media Tools

Social media is no longer a luxury. It’s a technology every business should utilize to scale up. Savvy restaurant owners who are already using social media make more sales and offer better customer service than their counterparts who don’t. However, creating a solid social media presence isn’t as straightforward as it sounds.

You must post regularly and engage with your target audience to reap the rewards. Luckily, you can now use the best social media tools to create and schedule high-value content. With social media tools, you don’t have to spend most of your time posting content. Once you produce high-quality content, you can use various social media tools to schedule your content days and even months ahead.

Not only that, but most social media tools allow you to add team members. That means you can now easily delegate social media tasks among your staff. You can also outsource your social media services to a reputable agency. Besides, these tools enable you to track your online reputation and competitors. With these tools, you can take advantage of social listening to dominate the market.

Employee Scheduling Software

As mentioned, labor costs take up to 30% of all operating costs for restaurants. The reality is that a considerable portion of this amount is taken up by staff management. This is because many employees in the restaurant industry hold more than one job. As a result, restaurants are forced to employ many part-time employees and maintain many different calendars. This is not only time-consuming, but it can also be costly. It also increases the risk of making inaccurate entries.

Luckily, you don’t have to use dozens of sticky notes to create and manage rosters. By utilizing restaurant scheduling software, restaurants can reduce time spent creating countless off-slips. Restaurant rostering software also ensures compliance with labor laws and enhances punctuality. Your managers can use these tools to automate weekly schedules, lower employee turnover, and manage team requests. Moreover, employee scheduling software can prevent unnecessary overtime costs by notifying managers of potential overtime.

Above all, you can use these tools to boost roster and payroll accuracy by ensuring accurate timekeeping. You can also use the biometric clocking feature to stop buddy clocking. Additionally, the payroll integration feature makes it easy for your managers to validate and adjust clocking data. They can also send the validated data to your existing payroll system. It’s also a cost-effective way of preventing unnecessary staffing costs by comparing hourly sales versus labor costs.

These tools also ensure compliance by allowing you to monitor rostering laws and employee attendance. Your team can also use the custom checklist feature to ensure compliance.

Digital Loyalty Program

Your customers love to be appreciated, and a digital loyalty program allows you to do just that. Think of it as a way of rewarding your customers for your loyalty. When used correctly, these programs can boost your customer service and bottom line.

Nowadays, loyalty programs allow business owners to notify customers about new offers. On top of that, business owners can check analytics to discover how customers interact with their promotions. Another good thing about customer loyalty programs is that they allow for customizations. You can now segment your target audiences and send custom messages.

Online Ordering Platforms

Gone are the days when customers would line up in your restaurant to enjoy a meal. Nowadays, many customers prefer online ordering and delivery. 2022 statistics show that online ordering and delivery are among the fastest-growing trends in the restaurant industry. If you want to maximize your sales and stay ahead of the competition, you have no choice but to embrace these changes. An online and mobile ordering system can help you do just that.

You just need to find a solution that suits your unique needs and customer preferences. A simple online search will reveal thousands of first and third-party digital ordering systems. Aside from improving customer experience, these platforms can also help lower labor costs.

Savvy restaurant owners and managers should leverage these opportunities to dominate markets, improve customer service, and boost their bottom line. Technology is no longer an option. It’s the only way out for restaurants that want to scale up production and remain competitive. Hopefully, these five technologies will help you achieve your business objectives.

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