Source | www.foxbusiness.com | Motley Fool
Being a good manager isn’t just about knowing the ins and outs of a specific business, or being in the same industry for a certain number of years. There are some innate skills that separate good managers from those who are simply mediocre. If you’re vying for a manager position, or looking to do better in your current supervisory role, here are a few skills to hone.
It’s hard for employees to respect a boss they don’t trust. That’s why it pays to be as transparent as possible with the people who report to you. This means giving straightforward feedback and addressing employee concerns head-on without beating around the bush.
Say an employee comes to you wondering why he didn’t get a raise as expected. If you feed him a line about budget cuts when, in fact, other workers have been getting pay increases, you’ll come off as deceitful. On the other hand, if you offer up a legitimate, candid reason behind the decision, that employee might still be a bit miffed, but at least he’ll respect you for being honest. You’ll also be giving him an opportunity to improve, which will benefit both him and the entire team.
Workplace clashes are often inevitable. Whether it’s two members of your team butting heads over how to handle a project or another manager infringing on your turf, avoiding on-the-job conflict is easier said than done. But it’s how you handle those scenarios that will set you apart as a strong manager.
If you address the parties involved with respect and help them come to a compromise, you’re more likely to come out ahead in the long run than you are if you push your own agenda. Similarly, if you’re dealing with a conflict between two direct reports, you’re better off mediating without actively taking sides so that you don’t anger either party. It’s not always easy to be diplomatic in a tense situation, but the more level-headed and respectful you come off, the better you’ll maintain your relationships with those around you.