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5 Tips to Help Managers Coach in a Virtual World

Source | | Gemma Leigh Roberts

In early 2020, the workplace was already changing. It was dynamic, fast-paced, and accelerating at a speed not witnessed since the Industrial Revolution. But since navigating a global pandemic, the rate of change is unlike anything we’ve ever seen, and it’s coming at leaders and managers faster than anyone. 

If you lead or manage a team, you’ve dealt with challenges and changes over the course of the past year that you’ve never experienced before, like the shift to virtual working. While it isn’t a new concept, the global focus on this way of working has been accelerated in a way we could never have predicted. 

Not only did businesses respond to the pandemic by making working from home the norm, but many have extended their virtual working policies way into the future. Twitter and Shopify have shifted to support remote working forever. Microsoft, Morgan Stanley, Amazon, Salesforce, and JP Morgan have all extended virtual working options. This is a trend that’s set to continue.

In my course, Manager as Coach, I discuss how to coach your teams through the challenges and changes we’re all experiencing right now. You and your teams can come through this stronger when you learn to coach on the skills needed for this dynamic and evolving work environment.

Here are five strategies to help you coach your teams in a virtual environment.

#1 Understand working preferences

Ask your team members questions about how they would like to make their work-life blend work for them. Are they someone who likes clear boundaries between work and personal time? Or do they prefer a more blended approach where they can dip in and out of different areas of their lives? Do they have a choice right now? Or are they managing personal situations, like caring for others, that are dictating their options? 

Having these conversations will help you to understand effective ways of working for each individual and give you insight into how you can support your team members as situations change. 

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