Source | The People Development Network : BY KARIN DAMES
Where a culture of trust is the foundation of a successful company as addressed in my previous post, a culture of respect can be viewed as the walls protecting you and your team from the harsh elements, keeping your employees and customers loyal, supportive and productive.
Respect is the glue for strong, lasting relationships. It’s an ingredient to grow self-worth and confidence in your employees. Confident employees, in turn, are pro-active and innovative, actively participating in growing the company, and therefore, also your profits. Respect is what empowers people and breed a culture of continuous improvement.
And the culture of continuous improvement, promises longevity and success, something that every company aspires to.
The essence of the Merriam-Webster definition of respect is that when you respect someone, you view them as important. It doesn’t have anything to do with your role in the organization. Rather, it is a reflection of how important or valuable you view the people you interact with. Whether you are interacting with a peer, a superior, or a customer, your behavior tells them how valuable you view them. The more valuable they feel the more likely they will be to help you succeed.
How can you display the value of respect when interacting with others?
1. Be totally present
The greatest gift you can give someone is giving them your full attention. Your uninterrupted presence reflects that nothing is more important than them right now. That is the strongest form of respect.
When someone wants to speak to you, put down anything that can distract you and make eye contact throughout the conversation. Focus only on the person in front of you and what they have to say.
You will grow mutual respect, and by not needing to revisit previously discussed topics, find yourself being more productive.
2. Listen to find the reason behind the words
I used to get frustrated with people constantly complaining about seemingly unimportant, and often what I considered to be irrelevant things. Then one day I realized that I’m the one in the wrong by not listening.
Like that annoying little voice in the back of your head that simply won’t keep quiet, the more you ignore it, the louder it gets. It only keeps quiet when you finally surrender and give it the attention it needs. Always telling you something really important that could have saved a lot of frustration and effort.