By | Kevin Kruse | www.forbes.com
The year 2020 will be known as the year of pandemic and protest, so it’s no surprise that one of the training programs most desired by leadership development professionals is emotional intelligence (which they often request as “leading with empathy”). Fortunately a new book offers research-based strategies for just that topic.
Leading With Feeling: Nine Strategies of Emotionally Intelligent Leadership, written by Dr. Cary Cherniss and Dr. Cornelia W. Roche, offers this advice to leaders:
- Monitor the emotional climate
- Express your feelings to motivate others
- Consider how your own behavior influences others’ emotions
- Put yourself in others’ shoes
- Decipher the underlying emotional dynamics of a situation
- Reframe how you think about the situation
- Create optimal interpersonal boundaries
- See out others for help in managing emotions
- Help others develop their emotional intelligence abilities
