Source | icubem.com | Admin
In the spring of 2020, most of us were fumbling with online meeting platforms we had, for most purposes, largely ignored. As the pandemic intensified, virtual spaces improved became more familiar, even essential.
As we emerge from lockdowns, the question becomes: “Online or in-person?” We’re already having these deliberations, but the best answers will not be either/or. We’re entering a hybrid, connected world where online and in-person intersect.
It must be a priority for all organizations to understand this new hybrid reality. Success requires attention, experimentation, and commitment.
One of the most insightful conversations I’ve had regarding these transitions— and how leaders can best navigate— has been with Michael Peachey, RingCentral’s Vice President of User Experience (UX). While supporting the company’s tremendous growth during the pandemic, Peachey and his team have kept eyes on what’s next.
