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Boss’s Tip of the Week: When you’re criticized

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You won’t make it through life or work without receiving criticism that hurts. Often, it will follow the words, “Can I give you a little feedback?”

Sometimes the criticism will be valid and sometimes it will be unfair. Sometimes you will expect it and sometimes you won’t. Sometimes you’ll be angry or hurt. Whatever the situation, just say, “Thank you.”

Don’t defend yourself. Don’t apologize

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