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Building an Effective Skill-Based Workforce Planning Capability

Source | | Ian Bailie

As a result of research conducted by Insight222 in 2020, investigating the future of workforce planning, we have developed a new model called the Insight222 Nine Dimensions for Workforce Planning™

The Insight222 Nine Dimensions for Workforce Planning™ is derived from qualitative and quantitative research across over 70 global organisations and decades of combined experience in the areas of people analytics, workforce planning and talent management.

In this article, we’re going to discuss:

  • The surging interest in a skills-based approach to workforce planning

  • How the Insight222 model expands on the traditional, well-known model of workforce planning

  • The Nine Dimensions in detail

The surging interest in a skills-based approach to workforce planning

skills-based approach to workforce planning is becoming increasingly attractive to organisations. Skill availability is well and truly on the CEO’s agenda, with research from McKinsey showing that 79% of CEO’s are concerned about skill availability impacting innovation, cost, quality and growth.

Skills have taken centre stage especially since the impact of automation and augmentation on job roles has been more keenly felt. As work is divided between workers and machines, entire roles will disappear. Instead, certain repetitive or routine tasks will become automated such as Robotic Process Automation (RPA), for example, which can perform repetitive analyses as much as 15 times faster than humans with almost no errors. Tasks that require workers to perform them, however, are variable, i.e., unpredictable, changing and requiring adaptive criteria. These tasks will become more sophisticated and require individuals to be more highly skilled.

Trends such as augmentation and automation require organisations to rethink their approach to understanding and developing talent, including how they engage in workforce planning.

In our own research at Insight222 on the future of workforce planning, nearly all companies surveyed – 90% – expressed a desire to build a skills-based workforce planning process. However, only a quarter of companies – just 26% – were actively doing so.

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