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Businesses suffering ‘commitment issues’ on flexible working

Source | | EY Global

  • 79% of companies intend to make moderate to extensive hybrid work changes, but only 40% have communicated their plans to workforce
  • Lack of clarity has created disconnect with employees who want flexible working arrangements
  • 90% of employees want flexibility, but 35% of employers want a full return to office post-pandemic 

The vast majority of employers around the world have not yet communicated any plans for the post-COVID-19 pandemic workplace, fueling a potential disconnect with employees who are seeking permanent new ways of working, according to the EY Work Reimagined Employer Survey 2021.

The survey canvassed more than 1,000 business leaders across nine countries and 25 industry sectors, examining their views on the impact of the COVID-19 pandemic on the workplace, including their perspectives on the risks and opportunities of hybrid working. The findings were then compared with the results of the recent EY Work Reimagined Employee Survey 2021.

The findings show that 79% of employers are planning to make moderate to extensive changes, in order to allow more hybrid working, reflecting the views of 90% of employees, who say they want flexibility in when and where they work. However, only 40% have communicated these plans, creating a potential disconnect with employees on crucial issues such as flexibility, culture, and productivity.

The remaining employer respondents are either still planning or waiting to communicate any decisions about their new ways of working – which will in part reflect the very different stages of the COVID-19 pandemic around the world.

Liz Fealy, EY Global People Advisory Services Deputy Leader and Workforce Advisory Leader, says:

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