VIJAY: Sir, One of the biggest challenges is to manage Development programs. How do we make an employee to buy in? How do we bring out his best? What is the role of coach, guide or a mentor?
KISHAN: In the first place, an organisation must have a solid and dynamic development program. That must be tied to the business vision. For instance, I always talk about the 5P model. The 5 Ps are the Purpose, Person, People, Process and Perfection. ‘Purpose’ cluster of competencies help mangers to communicate business mission/vision to chart long-term goals. “Person” cluster of competencies focus on self-awareness and self-management. Competencies in the “People” cluster are useful to work with individuals, teams and to manage / energise others. “Process” competencies help us in managing various processes of organisations. Perfection as I believe is a journey towards refinement and the sharpening never stops. I will take you through the details of this topic some other time.
To refocus on the question about how to get an employee in to the process of development, I recall this famous story. It is about a sculptor who had a huge boulder on his front. He went to work on it with hammer and chisel, and chipped away the huge boulder until it became a beautiful stone elephant. When he finished, it was magnificent. A neighbour asked, “How did you ever carve such a marvellous likeness of an elephant?” The sculptor said “I just chipped away everything that didn’t look like an elephant!”.
One of the brilliant Renaissance artists Michelangelo was asked about the difficulties that he must have encountered in sculpting his masterpiece David. He replied with an unassuming and comical description of his creative process: It is easy. You just chip away the stone that doesn’t look like David.
Every normal human being is born with all the faculties of senses. Physiologically we are all same under the skin discarding status, dress and address. But one in billion becomes a noble laureate. There are not many like Kaalidaasa or Shakespeare in centuries that faded away. “Vaalmeeki never had a different type of eyes and ears than what we have. But, how he was able to visualise a great epic in the cry of bird which lost its mate? The pain (sorrow) became poetry (shOka the sorrow became ShlOka, the poetry), exclaims DVG, a visionary of our time.
The nascent faculties in humans are like seedlings. All seeds can become a plant and further grown as trees bearing flowers and fruits. That potential to grow and bear fruits is present in nature. A seed can be transformed in to a fruitful life when it is nurtured with proper bedding, light, air and manure. If one of these is absent, it stops to grow. If the plant is not free from weeds, it will die soon irrespective of all nurturing.