By | Shital Kakkar Mehra | Executive Presence Coach for CEOs I Business Communication Expert I Best-selling Author I Co-Founder Katalyst, NGO
Nowadays, the world has become a global village; the capability to communicate effectively, efficiently and cross-culturally is highly important and it cannot be underestimated. It’s very important for a person to understand how to manage cross-cultural expectations effectively.
How to develop cross-culture skills?
- Awareness is the initial step to begin! Study and observe the way people communicate with you by phone, by e-mail or in person. Give your attention if they are more expressive and formal.
- Correct your facts. Awareness of relevant economic issues, major industries, cities and historical data, to name a few. It would be very embarrassing if you don’t know the geography while working in a new country!
- Be careful that we are homogenizing as a global culture, so we can’t ever take tendencies of every culture for granted.
Some of the importance of cross-culture skills in today’s Era:
- People Learn about Themselves: With cross-cultural skills, people are exposed to information and facts about their own preconceptions, mentalities, cultures and views which they may not have contemplated. The Cross-cultural skills help people to understand more about themselves via learning about others.
- It helps as Encouragement to boost the Confidence: Cross-cultural skills enhance the self-confidence in individuals as well as in teams to empower them with a sense of control over complicated challenges in the workplace.
- It helps to break down the Barriers: Everyone has certain barriers such as prejudices, preconceptions, and stereotypes that barricade our understanding of other people. A cross-cultural skill demystifies other cultures through representing them in an objective light. By learning about cross-cultures, the barriers are gradually chipped away. Thus, allow for more open dialogue and relationships.
- Building Trust: When the barriers of the people are lowered, mutual understanding ensues, that results in better trust. Once the trust is established the selfless and altruistic tendencies unsurprisingly manifest allowing for better co-operation and a more dynamic workplace.
- Helps in Motivating: One of the common outcomes of cross-cultural skills is that people start to see clearly their roles within the workplace. However, self-analysis helps people to identify the areas in which they required improvement and they become motivated to develop and progress.
- Open Horizons: Cross-cultural skills identify problems in the workplace from a very different angle to traditional methods. Its alternative, innovative and motivating way to analyze and resolve the problems helps people to opt a similar innovative strategy when approaching challenges in their personal or work lives.