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Digital HR and Technology Award | Jo Faragher

The shortlist for the Personnel Today Awards 2023 has been now been revealed! Here we continue our profiles of shortlisted teams with the finalists for the Digital HR and Technology Award.


Bagnalls is a commercial painting contractor with 13 branches, employing around 630 people. It wanted to better understand its people data, engage better with new recruits, and improve company-wide communication. Many larger customers ask for diversity information as part of the tender process, and this was something it often felt unable to provide.

The HR and IT teams at Bagnalls worked together to create four apps that would support these aims. These include a new starter app which gathers basic identifying information, equality and diversity data and incorporates essential training; an induction app that houses the latest versions of key documents and certificates so HR has full visibility of where employees are in the onboarding process; an absence app to record sick days and upload fit notes; and a leaver app meaning branches can more easily communicate with those that are leaving, including a questionnaire and appropriate payroll actions.

The company believes the apps have revolutionised its capability to capture valuable data and analyse key trends – it has been able to set diversity targets and can now monitor progress. The absence app means it can compare behaviours and intervene where necessary. Because they were developed in-house, there are no ongoing upgrade…

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