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Ethical business practices start at the top

Source | www.washingtonpost.com | Jonathan Aberman

When a company systematically breaks a law, we are often surprised. We shouldn’t be.

Every business leader is taught that success depends upon creating an organizational culture with a shared sense of purpose and values between employees and leadership.

Uber’s ongoing allegations of hostile and unfair treatment of female employees and Wells Fargo’s secret creation of millions of unauthorized deposit and credit card accounts at the expense of customers show that company culture can actually incite coordinated illegal activities. How does this happen?

Jack Ewing, author of “Faster, Higher, Farther” looked at this issue in connection with the fraud surrounding Volkswagen’s corporate decision to sell hundreds of thousands of cars with diesel engines that did not comply with environmental regulations. Over many years, VW systematically built engines designed to cheat on emission tests and to obscure inspections on just how toxic they were.

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