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Forrester: Employees should have a right to ignore email, IMs

Source | | Kate Tornone

Dive Brief:

  • Employees should have the right to ignore workplace distractions like email and instant messages, research and advisory firm Forrester suggested in a Dec. 5 report.
  • The report called for an “employee experience bill of rights” — something the firm said is necessary for business leaders to exhibit a commitment to establishing a sense of security and long-term stability amid disruption from artificial intelligence, automation and more. Such guarantees would drive psychological safety, Forrester said.
  • “The modern workplace is a waking nightmare for any employee trying to focus on important work and shut out distractions,” the report said, suggesting that, among other things, employers empower workers to ignore interruptions such as meeting requests and Slack messages.

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