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Here’s How Trust & Kindness Make a Business Successful | James Timpson | TEDxManchester

Source | Youtube | TEDx Talks

In this talk Mancunian entrepreneur James Timpson shared his insights into how creating a culture of trust, kindness and simplicity has been the cornerstone of his company’s success. He tells the story of how he and his colleagues crafted their highly unconventional management culture with great practical examples of implementation such as the “Cut the Crap” committee among many other examples of how the culture works in real life. James Timpson OBE is the CEO of the five-generation, family-owned company Timpson, which includes many of the UK’s best-known high street retailers, including Snappy Snaps, Max Spielman, The Watch Lab and more

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