HR Analytics

How to Build a People Analytics Team in a Global Organisation (Interview with Eden Britt, Group Head of People Analytics at HSBC)

Source | | David Green

Welcome to the fifth and final episode of the first series of the Digital HR Leaders podcast. This time, we look at how to build a people analytics team in a global organisation. Being the Global Head of People Analytics in a large multinational is an exciting but at the same time challenging role. Building and structuring the team, developing your operating model, identifying the right projects and business sponsors as well as turning insights into outcomes, are just some of the key responsibilities involved. Factor in a new HR System that will go live simultaneously in over 80 countries to 250,000 employees and you really have a challenge on your hands.

That’s the topic of this week’s podcast. You can listen below or by visiting the podcast website here.

Our guest today faced this mountain and climbed successfully to the summit. Eden Britt combines being Group Head of People Analytics with the role of Chief Data Officer for HR at HSBC. He is one of the leading and most respected leaders in the People Analytics space and I always enjoy speaking to him. 

In our podcast Eden and I discuss:

  • Highlights and key learnings from the recent implementation of SAP SuccessFactors at HSBC and how this is helping drive people analytics

  • What is involved in the Chief Data Officer for HR role, a role that is growing in a number of organisations around the world

  • Eden’s insights on how he has built and structured the people analytics team at HSBC, including the mix between Global and local delivery

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