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How to design HR programs for impact and personalised experiences

By | David Green | People Analytics leader | Director, Insight222 & myHRfuture.com | Conference speaker | Host, Digital HR Leaders Podcast

HR has always owned a lot of data. It is what we do with it that counts, the ‘so what, now what?’ 

At Insight222, we are fortunate to work with some of the smartest and most progressive leaders in the field of human resources. Isabel Naidoo, my guest on this week’s episode of the podcast, definitely falls into this category.

Isabel is the Global Head of Inclusion and Talent at FIS, where she runs the strategic talent agenda for the FinTech company’s 60,000 employees.

One of the features of the work that Isabel oversees at FIS is how the company has seamlessly incorporated HR technology to bring personalised consumer like experiences to its employees, and how it has harnessed people analytics.

You can listen by clicking on the image below or by visiting the podcast website here.   

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In our conversation Isabel and I discuss:

  • How investment in HR Tech supported FIS to adapt and support its workforce during the pandemic (“We took FIS from around 10% working virtually to over 95% in a matter of weeks and it was really thanks to the tech we had and of course all the collaboration and teaming and so on that went in behind that…”)

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