Source | www.forbes.com| Forbes Communications Council
Soft skills such as empathy toward one’s fellows seem to be a highly overlooked portion of the hiring process. In today’s workplace, there are few individuals that consider being empathetic toward others as in many situations, empathy is seen more as a weakness than a strength. However, the ability to experience the feelings of others and commiserate with them is uniquely human.
As a modern workplace, encouraging empathy without overstepping boundaries is an admirable pursuit. To help workplaces that want to promote the feeling of compassion, 15 members of Forbes Communications Council share the strategies that help their organizations encourage understanding while still respecting individual boundaries.
1. Communicate And Encourage
To create empathy, you have to first show empathy. A member of your leadership team should communicate regularly with employees, whether it’s through a Town Hall, weekly newsletter, fireside chat or company-wide email. With each instance of communication, encourage honest feedback and open dialogue. Empathy is generated when two-way communication flows freely across all levels of an organization. – Melissa Kandel, little word studio
2. Infuse Employee Feedback In Decisions
Create a culture where the voice of the employee is captured and incorporated in business decisions. Creating a new process? Ask employees for feedback in pilot stages before rolling out full scale.