By | Chris Voss | blog.blackswanltd.com
We’re all drawn to interesting people. Here’s how to improve your communication skills and become the most interesting person in the room.
Start with this three-step opening:
- Simultaneously hold out your hand, smile, and introduce yourself with your first name only—nothing more.
- Use Dynamic Silence™. Let them react. Wait for them to give their first name.
- While smiling, ask them: “What about (one-second pause) what you do makes you passionate?”
Here’s your fourth follow-on step: Mirror™ and Label™ from this point on, using Dynamic Silence liberally. This is a version of the one-on-ones we use as the foundation for mastery of the Black Swan Method™—also known as the quick 2+1.
