By | Abhijit Bhaduri |Keynote speaker, Author and Columnist
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What does a cooking video and a music video have to do with designing a corporate onboarding program? Both tell us how learning experiences must be designed.
The video appeals to the novice and the expert alike. It has been viewed 34 million times. It uses the first of the four steps of designing a Cognitive Apprenticeship.
Here is a conversation I had recently with the hiring manager of a music streaming company about a new hire.
“We hired her because she is absolutely amazing as a Machine Learning (ML) expert. She has no understanding of our business even after spending months with us. During the interview we only evaluated her ML skills. She is easily the best ML expert we have, but she does not understand our business. She was off to a great start from day one and then her lack of appreciation of our business limited her impact.
We were so impressed with her academic background, work experience and tech skills that we did not stop to ask if she would be the wrong hire. We are a music streaming platform and she does not understand the business of music.
Did we make the wrong hire? Should we move her into a role where business knowledge is a precondition for success? Did we not onboard her the right way?