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HR leaders take aim at hurdles for military veterans

Applicant tracking systems, hidden bias and mental health challenges are hampering veterans as they look to enter the civilian workforce

By | | hrexecutive.com

U.S. military veterans may face an unseen opponent as they transition to civilian life: the modern applicant tracking system used by most HR leaders. The tools that review the resumes of job applicants and search for key terms that best describe the qualities and experience needed to fill the position are often unable to translate military roles into civilian positions.

So, for the men and women who served in uniform, these systems and policies—as well as biases on the part of employers and needed mental health support—can often halt the efforts of veterans who are qualified for these jobs.

“Applicant tracking systems are too rigid and formulaic, and they often weed out veterans because they don’t realize their military experience can be translated to civilian experience,” says Mandy Price, co-founder and CEO of Kanarys, a diversity, equity and inclusion technology services and solution provider. 

A veteran’s resume, for example, listing five years of managerial experience may not be recognized because the ATS is looking for the word “manager” as opposed to “General,” she says.

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hrexecutive.com
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