Source | icubem.com
In today’s turbulent world, all of us are experiencing one constant – change. Overnight, COVID-19 forced organisations to either ‘down tools’ or get set for full-time remote working, putting HR services, processes and technology to the ultimate test.
With employees now spread across different locations, less connected to their companies and less embedded in the culture, personalised digital touchpoints and experiences through company technology have become more important than ever.
Personalisation has long been a hot topic in HR technology, and the changes imposed upon workforces in 2020 have made it clear that one size does not fit all. HR departments are perfectly positioned to tap into the depth of knowledge they have about each individual employee to create hyper-personalised employee experiences within their HR systems.
Smart use of HR technology to deliver this personalisation can provide a much-needed sense of connection between employees and organisations.