I dropped my keys, and someone nearly died | Lisa Nolan | TEDxDerryLondonderryStudio

Source | YouTube | TEDx Talks

Lisa, a former nurse, explains how an unintended error 30 years ago almost resulted in serious harm to her patient. In this talk she explores what, if anything, has changed since that day to make healthcare safer and the real cost of the embedded name, blame and shame culture in workplaces and throughout society