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Almost every company talks about empowering their employees, but few actually do it an any meaningful way. In many cases it becomes a sham process, where employees are encouraged to voice their opinions and those opinions are then promptly ignored.

And the best (or is that worst) symbol of fake empowerment is the suggestion box. Many workplaces have one hanging on a wall somewhere. You can stick in your idea, but then what? Who (if anyone) will read it? Will it ever be acted upon? If not, why not? If it is, who will take credit?

It’s time to kill off the suggestions box and the coolest way I’ve seen to do this comes from marketing agency Quirk based in Cape Town, Johannesburg and the UK.

They have created a process that let’s anyone in the company suggest ideas, gather support for them and then have them implemented (or not). When I visited their Cape Town HQ I had a chance to see it for myself, and I think every workplace who wants to give their employees a voice should do something similar.

This flowchart shows how it works:
Flow Chart

The first step is to post your idea to a board that hangs in a prominent spot in the office and get 12 of your coworkers to also sign on. If you like an idea, you show your support in a very low-tech way: you put a sticker on it.

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