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Leveraging ChatGPT in HR Activities: How Automation Can Support HR Upskilling

By | Jasmine Panayides |

From predictive text to voice recognition, artificial intelligence (AI) has been quietly helping us navigate the complexities of everyday life for years and has undeniably become a necessity in the modern age. In fact McKinsey research highlights that 58% of the businesses surveyed confirmed using AI for at least one function in the workplace.

And the world of HR is no exception to this trend. A data-driven approach to HR is on the rise, and AI is at its core. It is being used to help with important decision-making around hiring, employee performance tracking and management and HR upskilling. And with the emergence of ChatGPT, HR professionals now have access to a powerful new tool that can revolutionise HR activities in ways that weren’t possible before.

ChatGPT, developed by Elon Musk’s OpenAI, and built on the foundational model of GPT-3, is a natural language processing (NLP) tool that the population has widely adopted to help with content creation, language translation, and coding. It’s accessible to the wider public, and all you simply have to do is start a conversation and it responds with all the relevant information you need.

How To Leverage ChatGPT In The Automation Of HR Activities 

While there are plenty of HR automation tools on the market ChatGPT offers a free and easy way for HR departments to automate certain tasks. Our marketing and IT colleagues have taken full advantage of the automation potential of ChatGPT. However, HR professionals are only just starting to jump on the bandwagon. But the impact it can have on HR activities can be immense.

Here are some of the ways HR can benefit from ChatGPT:

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