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Microsoft’s Study on Remote Work and Collaboration

By | Michael Roberto | michael-roberto.blogspot.com

Stanford Professor Bob Sutton recently posted a link to a fascinating piece of research by Microsoft regarding the shift to remote work. The article is titled, “The effects of remote work on collaboration among information workers,” and it is authored by Longqi Yang, David Holtz, and a team of other researchers. This study examined emails, calendars, instant messages, video/audio calls and hours worked for more than 60,000 employees from December 2019 to June 2020 (covering both pre-pandemic work and several months after the shift to remote work). Here is what Microsoft discovered:
Overall, we found that the shift to remote work caused the formal business groups and informal communities within Microsoft to become less interconnected and more siloed.
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michael-roberto.blogspot.com
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