Source | https://economictimes.indiatimes.com
SINGAPORE: Positive feedback from managers and creating an open culture where the employees can freely contribute ideas and share opinions can help in keeping workers of IT companies motivated, according to a study.
The Singapore-French study underlined the role of organisational citizenship behaviour (OCB) to address issues related to employee motivation and retention.
It said that IT companies can carefully plan and strategise their work to keep their employees motivated despite the uncertainties and challenges in the industry.
It also suggested an open culture for employees for productivity enhancement through intrinsic commitment to assignments.
Knowing that affective commitment can play a significant role in influencing employees to engage in extra role behaviours, this can be leveraged by Information Systems (IS) managers in multiple ways, said Shalini Chandra, assistant professor at S P Jain School of Global Management in Singapore.
Chandra noted India’s need to have more “output from employee performance” as the country industrialises, and retain the value of skilled employee in a specific position. The study offers insights into the relevance of autonomous motivations for IT workers by creating intrinsic, extrinsic and social meaning of work.
Chandra worked on the study with Associate Professor Damien Joseph from Singapore’s Nanyang Technological University, and Associate Professor Shirish C Srivastava of HEC Paris, which specialises in education and research in management.
“IT organisations can carefully plan and strategise their work to keep their employees motivated despite the uncertainties and challenges in the industry,” said Chandra.
Keeping in mind the manner in which IT workers appraise their work might help keep the employees motivated and committed to their organisation.
“This, in turn, will increase organisational performance as such employees engage in extra role behaviours,” she stressed.