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analyst firm reveals nine key developments


www.personneltoday.com | Jo Faragher

HR analysts at Gartner have revealed nine workplace trends they believe will dominate 2024. From the continued rise of generative AI in the workplace to a focus on skills rather than qualifications, HR professionals will already be grappling with several of these issues.

Its top nine predictions for HR in 2024 are:

1. The cost-of-living crisis becomes a ‘cost-of-work’ crisis

many employees who have been working in a remote or hybrid environment will not be used to the financial and energy costs of travelling into an office each day.

As more and more employers issue mandates for remote workers to return to the office, employees will have a sharper awareness of what they spend going to work, says Gartner, and there may be pushback.

To deal with this, employers could think about offering benefits such as housing or travel subsidies, wellbeing programmes to support the additional energy required to attend the office in person, or even the ability to bring pets to work.

2. AI will create opportunities

Although there is increased concern about the impact AI will have on headcounts, Gartner predicts that it will increase opportunities for many, lowering the level of technical skills required for many roles.

HR should work with leaders to gauge how AI investments could change how teams work, potentially identifying internal candidates for newly designed roles. It could also develop a plan that identifies future requirements and assessments for upcoming roles.

3. But……


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