By | Dr Marshall Goldsmith | #1 Leadership Thinker, Exec Coach, NYT Bestselling Author. Dartmouth Tuck Professor Mgmt Practice
Chris Coffey, who along with Frank Wagner leads the Stakeholder Centered Coaching® certification in the U.S., has trained thousands of coaches. Chris provides a rare combination of being entertaining and dynamic while providing advice and stories from his extensive coaching experience that is both practical and applicable. He is a person that I trust to lead the training process for our behavioral coaches.
Recently I asked him what advice he has for people who are interested in becoming Stakeholder Centered Coaches and who may be starting up their coaching practice. Following is a short excerpt from our interview.
Marshall: Chris, what advice do you have for people who are interested in becoming Stakeholder Centered Coaches?
Chris: Great question, Marshall. First, we get, a lot of people who ask if we are going to drive business for them. The answer to that is clearly no. There are so many coaches out there and nearly anyone can be a coach. All they need is a business card.
When people ask me about being a Stakeholder Centered Coach, I ask them about their background and why they want to be a coach. I ask them what they will bring to their coaching. I describe what it is like to be a coach. They will have to get business, and this can be difficult. You won’t just get business because you’ve been certified.
So, for people who want to coach, are they passionate about helping people get better? Personally, I get a thrill when an executive calls me and tells me the coaching is working. Watching them grow and develop is hugely rewarding for me.
Being a Stakeholder Centered Coach also means working with stakeholders. I talk with each stakeholder and explain that the client has asked them to be a stakeholder. I emphasize that this is not going to take much of their time. That is number one – the coaching be a time burden to them.
I let them know that all they need to do is pay attention to what the coachee has picked to work on and be honest about his or her behavior in the minisurvey. Be honest and tell the truth. Don’t overinflate it and don’t hold onto the past.
Then, periodically, every four or five weeks, the coachee will ask the stakeholder how he or she is doing. Has the stakeholder noticed a difference in their behavior. And that’s it for the stakeholders, be honest and pay attention. That is all they have to do.
And, so managing this process is the job of the Stakeholder Centered coach and for those think they want certification, to ask themselves, Why do I want to do this? Is helping people change for the better something that I am really passionate about?