GeneralHr Library

Digital Workplace: How HR Will Change In 2017

Source | Cactus Soft : By Jeff Wellstead

Based on my direct experience and rather expansive review of the research from Josh Bersin, the HCI (Human Capital Institute) and several of the HR transformation consultancies I liaise with, I would say the top HR trends for 2017 will carry on from 2016, but will have shifted in importance from an ‘interesting thought’ to a ‘business critical imperative.’

Those areas, in particular, are the following:

  • The rate of business model, product, and digital disruption will increase exponentially – leading to urgent reaction on the part of HR to hire in newly skilled talent (digital, analytics, data science, martech and leadership), as well as to stem the flow of significant attrition as Baby Boomers retire in droves, and Millennials shift roles like they were changing their clothes.
  • Organisational structures will be revisited in a dramatic way – old hierarchical and silo’d structures being dismantled in favour of more agile, lean and nimble cross-functional team structures emerging as the core unit of production and innovation.
  • New human capital management skills will need to emerge urgently around digital workforce enablement, people analytics, organizational science & psychology, digital L&D, recruitment, on-boarding, performance management, collaboration, communication and productivity.
  • Culture and employee engagement become concrete factors in increasing recruitment attraction, reducing unwanted attrition, improving productivity and discretionary effort, and driving innovation, sales and delivery performance.

Where do I get this from?  In a very recent webinar with Josh Bersin (Bersin by Deliottes), he outlined in advance of his 2017 survey findings, that 20th century organizational structures (classical hierarchies and top-down management and decision making) is dying – giving rise to devolved decision making by cross functional teams who work in sprints of activity, are funded via micro-budgets and able to deliver at unheard of speeds.  Digital transformation is not just shiny new technology – it’s a new way of organizing, engaging with customers and employees, and how we build networks of expertise and trust – through cooperation and collaboration – working faster, better, smarter than ever before.

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