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The Cure for HR Burnout: Part Two


rss.shrm.org | Jathan Janove, J.D.

Former employment attorney and author Jathan Janove writes for SHRM Online on how to inject greater humanity into HR compliance. Jathan welcomes your questions and suggestions for future columns. Contact him at the email address at the end of this column.    

Responses to last month’s column The Cure for HR Burnout have been plentiful—so much so that this column is devoted to them. Here are the thoughts, observations, experiences and stories of professionals who have dealt with HR burnout.

Christopher D. Lee, Ph.D.

Lee has over 25 years of experience as a chief human resource officer in higher education, including as CHRO for The College of William & Mary, the nation’s second oldest university. He notes that the sustained nature of the pandemic has created a potential worst-case scenario for HR professionals:

“Amidst concerns about physical health, HR professionals have been tasked with developing remote-work policies in uncertain times, including managing the compounding effects of challenges with recruitment and retention due to an unstable economy. We have new work assignments and expectations without additional resources in a volatile time frame.” 

Lee is proud of how the HR profession rose to the occasion. “What did we do? We responded to the call. However, like cobbler’s kids without new shoes, no one was assigned to take care of the HR professionals who endured these lengthy and enduring challenges. The result has been HR burnout and HR turnover. 

“I am…


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