Customer Service
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Hr Library
Four Ways To Boost Customer Experience (And Thus Hold Onto Your Clients)
Source | www-entrepreneur-com.cdn.ampproject.org | Ryanne Van Der Eijk It’s common sense, of course – every single interaction your customers have…
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Hr Library
Lessons from exceptional customer service: 7 habits to embrace for fast-track career growth
Source | LinkedIn | Amit Chilka | Career Strategist | Fast Track Promotion Coach | L&OD Consultant | Best-selling Author…
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Hr Library
Gartner Identifies the Top Three Priorities for Service and Support Leaders in 2020
Source | www.webwire.com | STAMFORD Digital channels and infrastructure, customer service representatives, and data, voice of the customer (VoC) and…
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Hr Library
The Amazing Ways Telecom Companies Use Artificial Intelligence And Machine Learning
Source | www.forbes.com | Bernard Marr As artificial intelligence (AI) and machine learning become ubiquitous, we will soon be hard-pressed…
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Startups
Here’s how OYO is enabling micro-entrepreneurship and creating crorepatis—many of them are from Gujarat
Source | www.businessinsider.in OYO Hotels & Homes, the world’s second-largest and fastest-growing chain of hotels, homes, managed living, and workspaces,…
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Book Review
What′s the Secret?: To Providing a World–Class Customer Experience
By John R. DiJulius III What′s the Secret? gives you an inside look at the world–class customer service strategies of some of…
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General
United Breaks Guitars
Source | Wikipedia “United Breaks Guitars” is a trio of protest songs by Canadian musician Dave Carroll and his band, Sons of Maxwell. It chronicles…
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General
Ways of Improving Your Customer Service Game
By Ian Pearson Being a successful entrepreneur doesn’t only mean having a quality product or services, rather it also reflects…
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Hr Videos
Why Call Center Employee Satisfaction Is So Low
Want to improve customer experience? Start with the people who are actually talking to your customers: the agents. Making their…
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Psychometric Testing
Think You’re Cut Out For Doing Customer Experience? Take This Quiz
Source |Hemani Sehgal | http://www.ameyo.com/ ‘Customer service experience’ has been and will always be a top-notch parameter for your customers to…
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