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Capita tells staff hackers stole personal data in cyberattack


www.personneltoday.com | Ashleigh Webber

Capita has told some of its employees that their personal data, including names, addresses and national insurance numbers, were stolen in a cyberattack earlier this year.

Earlier this year it was reported that more than 90 organisations whose data is held by Capita were affected by a data breach.

The outsourcing giant’s systems are used to manage pension funds for large employers including Royal Mail and Axa.

However, three months after the cyberattack by Russian hackers came to light, Capita has written to some of its own employees to inform them that their personal information had been identified among the stolen data.

This data included names, dates of birth, marital status, addresses, postcodes, salaries, email addresses, and employment details and history.

The letter said Capita was taking “extensive steps” to recover and secure the data and had appointed a consultant to check data was not sold on the dark web.

Employees are being offered a year’s free access to a credit-monitoring service.

One employee told The Times that the hack was “played down” during internal meetings, and claimed Capita executives had said that was “just a small breach”.

A Capita spokesperson said: “Capita continues to work closely with specialist advisers and forensic experts to investigate the incident and we have taken extensive steps to recover and secure the data.

“This is a complex investigation and the process is ongoing. In line with our previous announcement, we…


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