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why workplace culture is key to retention


www.personneltoday.com | Corine Sheratte

What is the connection between positive workplace cultures and belonging? Corine Sheratte explains why improving diversity in recruitment will be fruitless if actions aren’t taken to make employees feel valued and welcome. 

Diversity, equity and inclusion (DEI) in the workplace has become a polarising topic. Organisations increasingly make headline news, often unwillingly dragged into the limelight due to damning insider allegations of toxic working cultures.

For example, we recently saw a number of ITV’s This Morning employees cite “bullying, discrimination, and harassment”, following former host Phillip Schofield’s high-profile exit from the show.

There are countless other examples: take X (formerly known as Twitter) where staff urged candidates to “stay away from Twitter 2.0” in anonymous employee reviews due to a toxic culture under Elon Musk; or Amazon, where workers staged a protest over pay and a toxic working environment in their warehouses earlier this year.

We also saw the outcome of a landmark external review which lifted the lid on EY’s culture of “bullying, racism and overwork”, with almost two in five staff considering quitting the firm in 2023.

Brand impact

In a competitive labour market, relying on a strong external branding team is not enough. According to Glassdoor, 78% of employees expect employers to be authentically inclusive.

Potential candidates proactively seek current and former employee opinions for an honest picture of the…


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