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Is Technology the Answer to HR’s Growing Burnout Problem?


rss.shrm.org | Dave Zielinski

The biggest threats to the continued effectiveness and viability of human resources include such factors as being disconnected from the strategic objectives of the C-suite, failing to keep abreast of ever-shifting regulations, and not striking the right balance between serving the needs of leadership and serving the needs of the workforce. 

But lately, an even more daunting threat has emerged that strikes at the heart of HR’s ability to positively impact organizations: widespread burnout and stress in the profession. 

In a 2023 study by Executive Networks, HR leaders reported the highest level of burnout among all working professionals who were surveyed. That survey found HR leaders were far more likely than other business leaders to consider leaving their employers in the -coming year. 

Two of the biggest factors fueling burnout in HR are -ever-expanding workloads and lack of budget to meet organizational needs. The 2022-2023
SHRM State of the Workplace Report found that 70 percent of HR professionals say they’re working beyond capacity and 61 percent say they’re working without enough staff.Screen Shot 2023-09-05 at 115603 AM.png

Feeling overworked and under-resourced isn’t a new phenomenon for HR professionals. What has taken burnout to new heights are the compounding effects and long tail of the COVID-19 pandemic, during which HR practitioners have often been pushed beyond their limits—managing the shift to remote work, overseeing vaccination mandates, coping with rampant labor shortages, and…


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