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How to take a skills-based approach to workforce planning

By | David Green 🇺🇦 | Co-Author of Excellence in People Analytics | People Analytics leader | Director, Insight222 & myHRfuture.com | Conference speaker | Host, Digital HR Leaders Podcast

Skills adds a new dimension to workforce planning, (and helps us answer questions such as): How can we deliver on our business strategy? How can we set up our employees with the right skills? 

The unpredictability and pace of change facing organisations today is a major challenge – one that has only been exacerbated since the start of the pandemic. The word on many people’s lips is skills, and perhaps not surprisingly HR leaders see building key skills and competencies as their number one priority.

As such, a skills-based approach to workforce planning has the potential to position the HR function as a strategic partner to the business, by addressing business priorities as they arise. Many companies recognise this, but as our research at Insight222 into the future of workforce planning identified, while nearly all companies want to build a skills-based workforce planning process, only a quarter are actively doing so.

One company that is adopting a skills-based approach is Zurich Insurance. So, I am delighted that Ralf Buechsenschuss, Global Head of Org Design, Analytics & Digitalization at Zurich Insurance, is my guest on this week’s episode of the Digital HR Leaders Podcast. As you’ll hear, Ralf has worked in the people analytics, workforce planning and org design fields for over ten years in roles at Telefónica and Nestlé before his current role at Zurich Insurance. Ralf has also lectured on people analytics at a number of institutions including INSEAD, Stanford and Mannheim.

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