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Technology choices need to be strategic

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  • One of the biggest challenges L&D leaders face with technology adoption is how to establish and align a technology strategy with business goals.

Source | www.chieflearningofficer.com | Ashley St. John

Chief Learning Officer is uniquely situated to see all the new and interesting things organizations are doing with technology in their learning and development functions each year, thanks in large part to our LearningElite and Learning In Practice awards programs.

Take, for example, KPMG, one of the LearningElite 2019 top five. In 2018, the company launched its Experience Disruptors and Trends Series, technology-enabled simulations that challenge teams of participants to perform in the role of their clients and navigate a shifting business landscape. AT&T, also in the 2019 LearningElite top five, has prioritized the virtualization of all of its content, a tremendous undertaking. They are more than halfway to that goal, and 100 percent of retail training is completely virtual. At the CLO Symposium on Oct. 14 in Chicago, the winners of the 2019 Learning In Practice Technology Award will be announced. The companies range in size from 1,700 to 1.5 million employees and sport a number of ambitious initiatives: One is utilizing gamification to better engage learners across 48,000-plus stores in 145 countries; another embedded a customized, fully mobile-enabled project management and learning tool into its LMS.

In the learning space, organizations large and small are experimenting with technologies and exploring how to best serve their internal and external audiences. However, the aforementioned organizations have been recognized for their programs for a reason: They represent the best of the best in learning and development. What does the general industry snapshot look like for 2019?

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