A REPORT BY HARVARD BUSINESS REVIEW ANALYTIC SERVICES
Building human resources management systems that deliver
ACROSS THE GLOBE, human resources leaders are confronting the challenges of shifting workforce demographics, mobility, and the need for complex new skill sets as they are searching for new methods to acquire, retain, and manage their most important resource— human capital. And while there is a growing recognition about the importance of the use of modern technologies and more sophisticated analyses of data in human resources management, a new survey by Harvard Business Review Analytic Services shows that HR and non-HR executives alike see a large gap between the desired concept and actual use in today’s enterprise. Despite efforts to find new strategies, metrics, and tools to improve workforce management, many executives believe they have a long way to go before their companies can deliver the kind of performance needed to make a major impact on the bottom line.