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The heart of the matter: Employers that care

Source | | Rohit Dhody

While this sentiment might not be ideal in such situations, there is one place where I think it is usually not a problem – the relationship between employers and employees. In the case of companies today, you can never “care too much” for employees. In fact, the more you invest in and care for your employees, the longer they stay.

I often say that for an organization, the business is the brain while people are the heart. An organization for whom its people are the heart truly cares for them in very tangible ways. Research shows that employees who feel cared for by their organizations are not only happier but also more productive. Such people are more likely to recommend their organizations as great places to work at, are more engaged, and less likely to leave. On the other hand, according to Gallup, disengaged workers who don’t feel valued, secured, supported, and respected miss more workdays and make more work errors too. Ultimately, there’s a connection between care and engagement, with the positive outcomes far outweighing the negative.

The heart of the matter is that it really is a matter of the heart.

Here are some ways in which organizations can truly care for their employees.

Building a Culture of Care

Organizations today have realized the importance of building a culture of care and this has reflected in the investments they are making in enhancing the employee experience, with the people front and center. No longer can you simply brainstorm about various strategies to engage your employees, be they physical or even virtual especially in today’s post-pandemic world. Building the ideal employee experience involves genuinely caring for your employees, listening to what they have to say, engaging them collectively in business strategy, the vision, and the direction of the firm, caring for their needs and those of their families—an aspect that was emphasized during the pandemic—and really just making them feel more integrated in the organization’s journey.

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