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The Joys Of Hybrid Work. Ten Things We Have Learned.


As I’m sure you’ve read, Remote Work is here to stay. Not only did we thrive during the Pandemic, but two-thirds of employees prefer it. Remote work saves time on commute, saves money on dressing up, and helps people deal with family issues at home.

Yes, there are issues: we have to avoid video fatigue, learn to pace ourselves, and of course find a comfortable place at home. But even with these issues, it’s a very good thing.

Now that we’ve broken the stigma of remote work (it used to be frowned upon), companies are building Hybrid Work models. And I’m all for it. We’ve spent a decade studying employee engagement, employee experience (EX), and “the overwhelmed employee.” And in every study, we found that flexible, empathetic, well-designed workplaces are great.

Let me share what we’ve learned, and there’s a lot more to come when we launch our EX “Bible” later this summer. (And visit The Remote Work Bootcamp.)

  1. Hybrid Work Is Good For Business.

The first thing I want to reinforce is that hybrid work is good for business. Even if the CEO demands people to come to the office, employees love flexibility and agency to work the way they want. Yes, we sometimes have to meet face to face for design meetings, sales calls, and other important activities. But many of us need time for research, writing, design, and creative work – so giving people a “place to go” makes sense. Why else do we see so many people working in coffee shops?

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