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The Key to Better Hiring Is Better Listening: 4 Ways to Get the Most From an Interview

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As we near the end of 2020 and inch closer to a COVID-19 vaccine, business leaders are starting to looking ahead. As companies begin to rebuild, they’ll face a daunting decision: choosing whom they’ll rebuild with.

Hundreds of thousands  of candidates whose careers were upended by the pandemic are now active in a highly competitive job market, a much different landscape compared to the economic situation at the beginning of 2020.

In a tighter job market, candidates are not often searching for jobs while unemployed, but rather making calculated decisions about their next moves, ultimately choosing to pursue positions based on shared interests and aligned values. This process, as you can imagine, makes culture-fit hiring a bit easier. Today, on the other hand, the overflowing pool of unemployed, top-tier candidates is making it a little more difficult to find those perfect fits. There are just so many high-quality choices!

As an executive coach, I often hear from leaders about how much the hiring process impacts an organization’s ability to build a strong and unified culture. Despite the pressure to fill roles rapidly as companies scramble to rebuild, it’s incredibly important that organizations slow down and be intentional about how they approach the interview process right now.

To get the most out of any interview — and hopefully make that perfect hire — it’s critical to leverage the art of deep, active listening. Here are four ways to do just that:

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