For managers, there is no better way to be effective than to strengthen their core skills and seize new challenges.
Soft skills are a rather loosely used term, with the definitions available limiting it to people’s ability to communicate with each other and work well together. The one that comes closest to capturing its true essence is on Wikipedia, which defines it as a cluster of productive personality traits that characterises one’s relationships in a milieu. These include social graces, communication abilities, language skills, personal habits, cognitive or emotional empathy, time management, teamwork, and leadership traits.
Published with kind permission of MUNIINDER K ANAND