Hr Library
Trending

The Real ROI of Empathy

Source | modus.medium.com | Ashley Wali

I’ve spent more than two years enabling companies to connect with and learn from their users. Over the course of more than 15,000 conversations, I’ve learned a bit about empathy — its role in the product development process, its impact on marketing success, and its inseparable connection with innovation.

Empathy is CX

Click here to read the full article

Source
modus.medium.com
Show More

Related Articles

Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Back to top button