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The Rising Need of Employee Experience Platforms in a Digital-First World

Source | | Prangya Pandab

Employees are increasingly struggling for consumer-grade tech experiences that also help them feel connected to the organization and their colleagues. As employee experience platforms (EXPs) gains significance, now would be the right time to take a step back and explore why enterprises are turning EXPs to manage new challenges.

The new remote work culture as of the result of the worldwide pandemic has played a big role in the change of attitude towards employee experience, and the crucial role of technology in enhancing it.

Last year revealed big gaps in the digital offerings of many organizations especially in managing the enterprise culture and employee engagement remotely. It became clear that one-way communication with employees was no longer enough. Organizations need to find new ways to connect, engage and motivate employees through workplace technology in the digital era of work.

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