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The top 5 soft skills employees need to be successful in hybrid workplaces

By | Morgan Smith |

As the job market continues to recover from the shock of the coronavirus pandemic, the future of work has often looked uncertain. But one change is clear: flexible work arrangements are here to stay.

In September EY spoke with 1,000 global business leaders and found that 79% of companies intend to make “moderate to extensive hybrid work changes.” These plans are in response to an overwhelming demand for flexible work among employees, as 90% said they desire greater flexibility in where and how they work.

“We’re going to continue to see strong remote and hybrid job numbers heading into 2022,” Brie Reynolds, the career development manager and a career coach at FlexJobs, tells CNBC Make It. “But a big challenge employers are facing is how to keep their teams connected, engaged and also offer career growth opportunities — ‘out of sight, out of mind’ doesn’t cut it.” An August poll from Monster found that 86% of workers feel their professional growth has stalled as a result of the pandemic. 

The skills required to thrive in a hybrid workplace bridge both home and corporate offices. To succeed in this environment, you need to become adept at navigating two different worlds. New research from FlexJobs and PAIRIN, a work software platform, identifies the five most important “soft skills,” or interpersonal skills that focus on communication, leadership and teamwork. PAIRIN determined this ranking based on skills assessments submitted by supervisors and employees through their software, as well as data from O*NET, a public database that collects feedback from supervisors and employees in different industries.

Here are the top five soft skills hybrid employees should master, and how to practice them at work: 

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