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Trust and Engagement: A Leadership Jolt to Act

Source | | Jon Mertz

The trust and employee engagement statistics are in, and both are discouraging. Each report is a leadership jolt, yet many leaders still seem asleep at their desks. Trust and employee engagement continue to falter.


From the 2018 Edelman Trust Barometer:

  • The United States faced the strongest decline in trust, a 37-point aggregate drop in trust across all institutions – government, non-governmental organizations, business, and media
  • Trust in journalism rose 5 points while trust declined for social platforms
  • On the business front:
    • 72 percent say the they trust their employer to do what is right
    • 7 in 10 say that building trust is the number one job for CEOs
    • 64 percent say they want CEOs take on policy changes without waiting for the government
    • Trust in U.S. headquartered companies fell 5 points in the past year and 11 points since 2014

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