Want Your Best Workers to Stop Quitting? Start Practicing 3 Habits Found in the Best Managers
Seventy-five percent of people who left a company voluntarily did so because of their manager
Source | www.inc.com | MARCEL SCHWANTES
While it is well known that employee turnover is a major source of loss for organizations, the actual scale of cost often goes underappreciated.
According to the Center for American Progress, turnover costs employers an average of 20.7% of an employee’s salary when they leave. The costs only go up from there as the level of skill and seniority increases.
Further, due to the tightening labor market, there is more cause than ever to be concerned about your best talent leaving. Today, professionals in a range of industries essentially have free reign to move elsewhere when they become discontent.
So, with everything that’s on the line, who do we look to ensure employee retention? The answer is middle managers.
75 percent of people quit because of their boss
According to Jim Harter, Chief Science Officer at Gallup, managers account for 70% of the variance in team engagement. Further, based on Gallup‘s research involving more than a million participants, 75% of people who left a company voluntarily did so because of their manager.
Unfortunately, middle managers are already some of the most stressed members of any organization. As Rachel Rosenfeldt, Director at Kotter, asserts, “Too often, middle managers find themselves squeezed between pressures from above and requests from their direct reports.”