Source | www.thehrdirector.com | Blair McPherson
We have all heard it before the boss who responds to a critical report about bullying, abuse and excessive work loads by stating that he his pleased the staff spoke out, because the organisation wants to be a place where people share concerns freely . He encourages staff to speak to their managers if they have any issues and not hesitate to ask for help.
Note the shift from being pleased staff spoke out to speak to your manager and then “ ask for help”. Which will be interpreted by some staff as speak to your manager rather than going public and they will help you with your problem. As opposed to recognising that either the manager is the problem or the organisation’s culture is the problem. In this case an doubt about the real message is removed by the final statement.
“In the months ahead, there are times when we’re going to feel more stretched than others, but just remember: If we all go an extra mile for our client, even when we feel that we’re reaching our limit, it can really make a difference in our performance.”
